By purchasing from my store, you agree to the following terms and conditions. I value transparency and want to make sure everything is clear, so if you have any questions, feel free to reach out at [your email].
I process all orders within 5 business days unless otherwise stated. You’ll receive a confirmation email with tracking information once your order is shipped. If there are any delays, I’ll do my best to let you know as soon as possible.
All payments are securely processed through major payment processors. I do not store your payment information, and all transactions are subject to the terms and conditions of the payment processor.
I ship orders to the regions listed on my shipping policy page. Shipping costs and estimated delivery times will be calculated at checkout. Please note that delivery times may vary depending on your location and the carrier. For international orders, customs fees, taxes, or additional charges are your responsibility.
My merch is limited, so I don’t offer refunds or exchanges unless the item arrives damaged or defective. If you receive a damaged or defective item, please contact me within 7 days of delivery at merch@silcrow.world and include a photo of the issue. I’ll work with you to resolve it.
All designs, images, and content associated with my merch are my property. You’re not allowed to reproduce, distribute, or use any of my work without prior written permission.
Once your order is shipped and handed over to the carrier, I’m not responsible for any delays, lost packages, or damages caused during transit. However, I’m happy to assist you in filing a claim with the carrier if needed.
I reserve the right to update these terms and conditions at any time. Any changes will be posted here, and by continuing to shop with me, you agree to the updated terms.
If you have any questions about these terms, shipping, or your order, you can reach me at merch@silcrow.world.
Your support means everything.
This Privacy Policy describes how Silcrow ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you:
• Visit, use our services, or make a purchase from 0uxg0i-bm.myshopify.com ("the Site").
• Communicate with us regarding the Site.
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please refrain from using the Services.
We may update this Privacy Policy periodically for operational, legal, or regulatory reasons. Changes will be posted on the Site, and the "Last updated" date will be modified accordingly.
3.1 Information We Collect
a. Information We Collect Directly from You
• Contact details: Name, address, phone number, and email.
• Order information: Billing/shipping address, payment details, email, and phone number.
• Account information: Username, password, and security information.
• Customer support information: Messages or communications sent through the Services.
b. Information We Collect About Your Usage
We automatically collect Usage Data (e.g., device details, IP address, and network interactions) through cookies and similar technologies.
c. Information We Obtain from Third Parties
•Payment processors for payment fulfillment.
• Tracking technologies like cookies, web beacons, or SDKs.
3.2 How We Use Your Personal Information
We use your personal information to:
• Provide Products and Services: Process orders, manage accounts, fulfill purchases, and improve the shopping experience.
• Marketing and Advertising: Send promotional content and personalize ads.
• Security and Fraud Prevention: Detect and address fraudulent activity and ensure account security.
• Communication and Service Improvement: Respond to inquiries and improve the Services.
We use cookies to:Improve functionality and user experience.
• Conduct analytics and optimize the Services.
• Support advertising and tailored marketing.
Managing Cookies:
You can manage cookie preferences via browser settings. However, blocking cookies may impact certain site functionalities.
Global Privacy Control (GPC): We recognize the GPC signal to opt-out of targeted advertising. Visit globalprivacycontrol.org for details.
We may disclose your personal information to:Vendors/Service Providers:
• IT services, payment processors, shipping partners, and analytics providers.
• Business and Marketing Partners: For advertising and promotional purposes.
• Affiliates: Within our corporate group for operational purposes.
• Legal Compliance: To respond to legal obligations or defend our rights.
Links to third-party websites are subject to their respective privacy policies. We are not responsible for their content, security, or practices.
Our Services are not directed at children. We do not knowingly collect information from individuals under 16. If such data is collected, parents or guardians can contact us to request deletion.
• Security: While we take reasonable precautions, no system is entirely secure. Avoid transmitting sensitive data through insecure channels.
• Retention: We retain your information as long as needed for account management, legal compliance, and business purposes.
Depending on your location, you may have the following rights:
• Right to Access/Know
• Right to Delete
• Right to Correct
• Right to Portability
• Right to Restrict Processing
• Right to Withdraw Consent
• Right to Appeal
You can manage communication preferences via the unsubscribe option in emails.
If you have complaints regarding your personal information, please contact us. If unresolved, you may escalate to your local data protection authority.
Your data may be transferred outside your country. We use appropriate mechanisms, like the Standard Contractual Clauses, for transfers out of Europe.
For any privacy-related inquiries or to exercise your rights:
• Email: merch@silcrow.world
• Address: 2069 Argyle Avenue, 514, Los Angeles, CA, 90068, US